Terms of Service

1. Introduction

Welcome to manufacturing.instrumus.com (the "Platform"), operated by Instrumus Technologies Private Limited, a company incorporated under the laws of India, with its registered office at:

By accessing or using this Platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please discontinue use of the Platform.

2. Nature of the Platform

The Platform is an informational and inquiry-based website showcasing manufacturing capabilities, products, technologies, and services offered by Instrumus and its partner network. The Platform does not process online transactions, does not constitute an e-commerce marketplace, and does not automatically accept orders.

No legally binding manufacturing agreement arises through website inquiries alone. Any engagement, purchase, quotation, or project is valid only upon a separate written confirmation, accepted quotation, purchase order, invoice, or agreement issued by Instrumus.

3. Services Overview

Instrumus may provide or facilitate services including, but not limited to:

• Additive Manufacturing / 3D Printing (SLA, SLS, FDM, MJF, DLP)
• Vacuum Casting and Injection Moulding
• CNC Machining and Metal Fabrication
• Product Design, Development, and Reverse Engineering
• Prototype Development and Scale Model Manufacturing
• Manufacturing Consultation
• Sale of industrial and desktop 3D printers
• Sale of consumables and manufacturing materials

Certain services may be fulfilled directly by Instrumus or through approved third-party manufacturing partners. Availability, pricing, lead times, and specifications are subject to change without notice.

4. Third-Party Brands and Product References

The Platform may reference third-party brands, manufacturers, technologies, or trademarks for informational and identification purposes only. All trademarks, logos, and product names are the property of their respective owners.

Unless explicitly stated otherwise, Instrumus is not an officially authorised distributor, reseller, or service partner of any referenced brand, and no affiliation, endorsement, or partnership should be implied. Users are encouraged to independently verify product specifications and compatibility prior to purchase or use.

5. User Responsibilities

By using the Platform, you agree to:

• Provide accurate and lawful information;
• Refrain from uploading misleading, infringing, or malicious content;
• Not misuse the Platform or interfere with its operation;
• Not attempt unauthorised access to any systems, servers, or data.

Users are solely responsible for ensuring that all files, drawings, and specifications submitted to Instrumus are lawful and authorised for manufacturing.

6. CAD Files, Designs, and Intellectual Property

Users may submit CAD files, drawings, technical documents, images, or other design-related content ("User Content"). By doing so, the user represents and warrants that they hold all required rights to the content and that manufacturing it is lawful within the applicable jurisdiction.

Instrumus does not independently verify ownership or legality of submitted files. Unless a separate Non-Disclosure Agreement (NDA) is executed in writing, submissions through the Platform or standard communication channels may not be treated as confidential information.

Instrumus shall not be liable for intellectual property disputes, patent or copyright claims, or misuse of designs submitted without formal confidentiality agreements.

7. Confidentiality

Instrumus may take commercially reasonable steps to protect customer information and design files. However, unless expressly agreed in writing, no automatic confidentiality obligation, implied NDA, or fiduciary relationship arises through use of the Platform.

Users requiring confidentiality protections should execute a separate written NDA with Instrumus before sharing sensitive information.

8. Manufacturing Disclaimer

Additive manufacturing and rapid prototyping processes inherently involve tolerances, material variations, and process limitations. Dimensions, finishes, colours, and material properties may vary. Prototypes are not suitable for production-critical or safety-critical applications unless specifically certified.

Engineering validation and end-use suitability remain the responsibility of the customer. Instrumus makes commercially reasonable efforts to ensure quality and consistency, but does not guarantee absolute dimensional accuracy, uninterrupted availability, or fitness for a particular purpose unless expressly agreed in writing.

9. Partner Manufacturing Facilities

Instrumus may fulfill projects through a network of approved partner factories, vendors, and manufacturing facilities. Users acknowledge that manufacturing may occur at third-party locations and that Instrumus reserves the right to determine the most suitable fulfillment route for each project.

10. Quotations and Orders

Any quotation issued by Instrumus is non-binding unless accepted in writing and may be subject to revision, validity periods, or advance payment requirements. Submission of an inquiry through the Platform does not constitute acceptance of an order. Separate manufacturing terms or project agreements may apply.

11. Product Sales and Warranties

Instrumus may facilitate the sale or sourcing of third-party machines, consumables, or hardware. Unless expressly stated otherwise, warranties are provided by the original manufacturer, and Instrumus acts solely as a trader, reseller, or sourcing intermediary.

Instrumus shall not be liable for manufacturer defects, OEM warranty disputes, product misuse, compatibility issues, or operational downtime.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Instrumus shall not be liable for indirect, incidental, or consequential damages, including loss of profits, production delays, engineering failures, or third-party claims arising from use of manufactured parts or products.

Instrumus's total aggregate liability arising from any claim shall not exceed the amount actually paid to Instrumus for the specific service or product giving rise to the claim.

13. Prohibited Activities

Users shall not use the Platform or services for:

• Unlawful manufacturing or counterfeit products;
• Prohibited weapons, restricted defence equipment, or illegal surveillance devices;
• Infringing, hazardous, or otherwise unlawful activities.

Instrumus reserves the right to reject any inquiry, order, or engagement at its sole discretion.

14. Website Availability

Instrumus does not guarantee uninterrupted operation of the Platform. The Platform may be modified, suspended, or discontinued without notice, and Instrumus is not responsible for temporary outages, technical failures, or inaccuracies.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

16. Changes to These Terms

Instrumus reserves the right to update or modify these Terms at any time without prior notice. Continued use of the Platform following any changes constitutes acceptance of the revised Terms.

17. Contact

For any questions regarding these Terms, please contact: